The LGBT Health & Development Program

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Senior Program Administrator
Research Study Assistant

Senior Program Administrator

Job Summary:
Oversees a major department/school-wide program or project & provides direction & thought leadership to develop strategic goals & objectives; defines associated metrics to measure results; & creates & obtains resources to ensure success.  Reviews, creates & nurtures internal & external alliances, collaborations and partnerships.

The program/project is summarized below:
The Third Coast Center for AIDS Research leverages complementary strengths of Northwestern University, the University of Chicago, the Chicago Department of Public Health and community organizations across Chicago to enable a comprehensive infrastructure for multi-disciplinary, collaborative HIV research. This unique and catalytic integration of all topics and disciplines of HIV-related research will maximize positive impacts on public health.

Specific Responsibilities:

Administration  (20%)
1. Directs and leads development of program/project strategic plan.
2. Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
3. Operationalizes goals & objectives; ensures that resources are created or obtained.
4. Manages customer service; creates associated practices & procedures & metrics to measure success.
5. Oversees data analysis & recommends & implements changes & improvement to better ensure attainment of mission.
6. Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.
7. Oversees documentation of agreements between NU and partner institutions, ensuring that agreements are complete and reviewed by all necessary NU officials.
8. Participates in developing IT strategy to meet the mission & needs of program/project.
9. Ensures necessary hardware, software & network infrastructure technology services are appropriated from central or internal IT.

Strategic Planning  (15%)
1. Develops and implements a comprehensive, visionary program/project strategy designed to continually grow and improve programs and build internal/external engagement.
2. Provides guidance and support to staff in the creation of program/project components.

Budgets & Financial  (5%)
1. Ensures that the program/project meets associated revenue & expense goals.
2. Develops and implements ideas for improving business processes, and increasing program/project revenues and margins.
3. Plans & manages complex budget(s) which fund strategic mission including financial sustainability & enhancement models.
4. Plans & implements annual budget process.
5. Oversees all daily, monthly & annual financial activities including transactions, analysis, & reporting.
6. Approves funds reallocation within budget as necessary & appropriate.

Communication, Outreach & Recruitment  (5%)
1. Builds and maintains collaborative relationships with internal and external stakeholders to increase program profile, reputation, visibility and support.
2. Creates plan to drive awareness of program/project in appropriate markets.
3. Partners with academia and organizations to continue to innovate & enhance program/project.
4. Actively obtains market intelligence by monitoring program/project peers/competitors and sharing information with appropriate groups.
5. Builds relationships with appropriate communities & organizations that will result in program/project enhancement.
6. Oversees marketing of new and current programs/projects.

Evaluation  (5%)
1. Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner.
2. Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow-up evaluation studies.
3. Assesses programming and recommends changes that will innovate and invigorate program including cutting edge developments in the field and changes to better meet external partners’ needs in order to achieve goals.

Events  (10%)
1. Develops, plans & implements strategies, goals & approach for programs & events.
2. Oversees creation of events designed to implement program/project objectives.
3. Collaborates with internal/external partners to ensure that events are implemented and meet or exceed planned goals.

Faculty Support  (5%)
1. Oversees recruitment of faculty
2. Provides strategic recommendation for management of faculty appointments, credentialing & exit (retirement & termination) processes.
3. Reviews policies, recommends changes, implements new & ensures consistent interpretation.
4. Oversees all aspects of faculty administrative tasks (colloquium, seminar, travel, faculty COI survey, annual report, etc.) ensuring optimal faculty support.

Grants & Contracts  (5%)
1. Consults with & advises Principle Investigators (PI) in identifying & defining problems that can be resolved with scientific research that will help guide study design and methods to accomplish the scientific goals of the program/project.
2. Prepares results & co-authors scientific papers for presentation & publication & disseminates information via seminars, lectures, etc.
3. Creates data for use in grant submission.
4. Develops new proposals for research including obtaining financial support.
5. Writes technical reports detailing procedures, outcomes, and observations.

Program Development  (5%)
1. Determines goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations.
2. Oversees the ongoing development and refinement of the program’s/project’s current and future curriculum and course offerings in consultation with subject matter experts.
3. Recruits, hires, and directs instructors/faculty.
4. Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.
5. Directs actions to consistently high quality standards across all partner programs, including admissions, teaching, grading, service levels, and facilities.

Regulatory Compliance  (5%)
1. Oversees development & implementation of processes & procedures for all safety, security & compliance programs.
2. Ensures compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
3. Oversees creation &/or implementation of associated training.
Supervision  (5%)
1. 1 Supervises 2 to 4 staff

Performs other duties as assigned  (5%)

Minimum Qualifications/Competencies:

  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree; OR appropriate combination of education and experience.
  • 5 years’ program/project administration or other relevant experience.
  • Highly proficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
  • Effective written and oral communication skills.
  • Must demonstrate initiative and follow through.
  • Ability to prioritize and balance competing priorities.
  • Strong organizational skills / attention to detail.
  • Must be able to provide a high-level of customer service / support.

Preferred Qualifications/Competencies:

  • Advanced degree (post-bachelors), such as Master of Public Health.
  • Prior experience in HIV/AIDS research.
  • Knowledge of HIV/AIDS science and related cultural competency.

To apply for this position, please visit Northwestern University’s careers site, and search for job 25918. As per Northwestern University policy, this position requires a criminal background check.  Successful applicants will need to submit to a criminal background check prior to employment. Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities.

Research Study Assistant

The Research Study Assistant performs biomedical and/or social-behavioral research by administering tests and/or questionnaires following protocols; collecting, compiling, tabulating and/or processing responses; gathering information; and/or assisting in the preparation of material for inclusion in reports. This role completes all activities by strictly following Good Clinical Practices (GCP) and all relevant current local, state, and federal laws, regulations, guidance, policy and procedure developed by the NU Institutional Review Board (IRB), Food and Drug Administration (FDA) Code of Federal Regulations (CFR), and the International Conference on Harmonization (ICH).

Please Note: Saturday and evening hours will be required. This position will be based off campus, at the Center on Halsted.

Specific Responsibilities:


  • Recruits study participants.
  • Reviews and obtains informed consent.
  • Schedules study visits with participants.
  • Conducts interviews.
  • Collects survey data.
  • Reviews medical records.
  • Facilitates communication with key personnel and participants to maintain project study flow.
  • Perform phlebotomy on study participants
  • Process and ship blood work


  • Maintains detailed records of results which may include collecting, extracting and entering data; and/or preparing basic charts and graphs.
  • Performs scientific literature searches in support of research.
  • Completes portions of grant applications and/or documents associated with current local, state, and federal regulatory guidelines, requirements, laws and research protocols.

Performs other duties as assigned.

Minimum Qualifications:

  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree in a major such as social or health science or related; OR appropriate combination of education and experience.
  • Must complete NU’s IRB CITI training before interacting with any participants and must re-certify every 3 years.

Preferred Qualifications:

  • Venipuncture
  • Phlebotomy Certificate

Preferred Competencies: (Skills, knowledge, and abilities)

  • HIV pre/posttest counseling and training

To apply for this position, please visit Northwestern University’s careers site, and search for job 25627. As per Northwestern University policy, this position requires a criminal background check.  Successful applicants will need to submit to a criminal background check prior to employment. Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities.

Training Opportunities

Our Training page contains information about the clinical psychology internship track in LGBT health with the IMPACT Program, as well Northwestern University’s Health Sciences Integrated PhD Program.


Please visit our Internships page for a full listing of film, web, writing/blogging, and research assistant internship opportunities.

IMPACT Program Diversity Statement: Northwestern University and IMPACT’s commitment to diversity is critical to our mission of advancing access to excellence in academic programs, world-class research, and health programs. Engagement in discrimination or harassment against any person because of race, color, sex, religion, national origin, ancestry, age, marital status, military service, disability, sexual orientation, and gender identity or expression will not be tolerated.  Through its work, the IMPACT Program advances the health and wellbeing of LGBT individuals.  Staff and trainees should expect to find a diversity of sexual orientations and gender identities among IMPACT staff, trainees, research participants, and in outreach experiences.  We highlight the importance of respecting and valuing this aspect of diversity among staff and trainees.


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